At Hello Tickets, we strive to provide our customers with the best travel experience. However, we understand that plans may change, and cancellations may be required. Please read our cancellation and refund policy carefully:

1. Cancellation of Air Tickets & Hotel Bookings

• Cancellation of air tickets and hotel bookings is subject to the fare rules and terms of the respective airline, hotel, or service provider.

• The applicable cancellation charges vary depending on the booking type, class, and supplier policies.

• Customers will be informed of the applicable cancellation charges before the issuance of the air ticket or confirmation of tour packages and hotel bookings.

2. Refund Policy

• Refunds will be processed after deducting applicable cancellation charges and our service fees.

• All refunds will be credited to the original mode of payment used at the time of booking.

• The refund timeline may vary between 7 to 45 business days, depending on the airline, hotel, or payment gateway involved.

3. Important Notes

• Certain promotional fares, discounted bookings, or special packages may be non-refundable.

• Refund eligibility will strictly follow the terms and conditions of the respective service providers.

• Our service charges are non-refundable.

For any questions or assistance regarding cancellations and refunds, please contact our customer support team.